Tag Archives: retroactive

Amazon Removing Some Reviews

Amazon Removing Some Reviews

If you are a Reviewer on Amazon, some of your reviews may be removed. The key word here is may. Make sure you read until the end of the post to find out how to tell if any of your reviews have been removed and one way to save a copy of your reviews if you don’t already have one.

 

Yesterday Amazon sent out a copy of this email to all Reviewers.

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Please read this carefully. It says that reviews are being retroactively removed if they are excessive or do not comply with the previous policy. If you followed policy before, you should not be affected too much, if not at all.  What is excessive? Of course, we do not know what they believe excessive is. If you are submitting more than 100 a month, that is probably excessive, but that is only my opinion. What was the policy they will probably be looking for? Having the correct disclosure displayed prominently on all of your reviews.

There is one other thing that may have been out of your control and could have gotten you wiped before now or will affect whether some of your reviews are removed.  Remember, you are not in this alone. Think about who you got the product from and what Amazon is also looking for when it comes to Sellers.  There are many Sellers who are losing their accounts too now. If a Seller loses their account, all of their product listings are taken down and so that means that your review is also removed. I know I have mentioned in several different posts about working with Sellers that you know do things that are against Seller TOS. Even if you don’t do their special request but do a review for them, Amazon only sees the data relationship between you.  They aren’t going to go to each Reviewer and ask you if they fulfilled a request for something special. They are just going to wipe those reviews that are associated with that Seller and product.

Remember, your disclosure has to have said if it was for free or if it was a discounted item. Having a general disclosure was not acceptable. An example of a general disclosure is: I received this as a promotional item. I received this for free or at a discount. I received this in exchange for the sample. The words free or discount(ed) had to be in the disclosure according to Amazon. For the full article about Disclosures, please click here. 

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How will you know what Amazon deletes, if they delete any of yours? If you have not been keeping copies of your reviews or at know how many reviews you have written, now is the time to take notice. You can find the number of reviews you have written by looking at your Public Reviews Written By You page on Amazon. You have to be signed in to see this page. If the link is not working for you, you can get to it by going to Your Account and scrolling down to the bottom to Personalization. 

I use ARAT to keep track of my reviews, I will get a quick tutorial together on this asap for anyone interested. The directions the developer has written up are actually very good.  In the meantime, you can download it here: ARAT kghodgessoftware  It is a great analysis tool that not only lets you keep track of the reviews you have written, but run various reports on your reviews. You can also print copies of your reviews from ARAT.

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For now, I recommend you to take a break and relax. Do not do anything. At this point, we need to set back and see what happens in the next few days. I know some people and groups are urging you to write your reviews with no disclosure (or disclaimer as it is sometimes called). It is against the law to write a review without a disclosure according to the FTC. The FTC trumps Amazon. The fines can be very high if you are caught doing this. Even if you are writing short reviews on social media, they need a disclosure. 


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